Warm Letter sample

Dear Ms Nkemelu, your Peak Anytime membership at Riverside Leisure Centre renews on 1 October 2026. Nothing needs doing — this letter sets out what changes and what does not.

What it costs

Your membership is rising by 5.1%, from £468 to £492 a year. That is £41 a month from 1 October 2026, taken on the same date as it is now.

The price is then held for twelve months. We review prices once a year and write to you before anything changes.

Your year here

[bar graph: Visits by month]

You came in 80 times this year, most often on Tuesday evenings. Swimming was 42% of that, strength work another third.